These For Traders Terms & Conditions (the “T&C”) govern rights and obligations in connection with the services (the “Services”) provided by BLN TECH CLUB DMCC, with its registered seat at Unit No: 1210, Gold Crest Executive, Plot No: JLT-PH1-C2A, Jumeirah Lakes Towers, Dubai, UAE, license no.: DMCC-882990 (the “Platform”), offered mainly via the website https://www.fortraders.com (the “Website”). The client (the “Client”) shall read these T&C carefully. The Client is under no obligation to use the Services in case of not agreeing or understanding any portion of these T&C, nor should the Client use the Services unless agreeing with and understanding these T&C.
For the purposes of these T&C, the term For Traders Member Program may also be referred to as the Master Account.
1.1. For the purposes of the T&C, the following definitions shall have the following meanings:
1.1.1. “For Traders Academy” means one of the Services provided by the Platform;
1.1.2. “For Traders Challenge” means one of the Services provided by the Platform consisting of one or more evaluation steps with specific trading attributes, which the Client must meet in order to be considered for the Master Account;
1.1.3. “Instant Master Account” means a Service offered by the Platform in which the Client is granted direct access to the Master Account without completing a For Traders Challenge, subject to fulfilling specific trading parameters and completing a KYC verification;
1.1.4. “For Traders Member Program” means a service provided by the Platform to successful Clients who have passed a For Traders Challenge or fulfilled the requirements of an Instant Master Account; also referred to as the Master Account;
1.1.5. “Client Section” means the user interface located on the Website;
1.1.6. “Content” means collectively the Website and Services, including the Client Section, their appearance and all applications, data, information, elements such as texts, drawings, graphics, design, icons, images, audio and video samples and other content that may form and appear on the Website and/or the Services;
1.1.7. “Consumer” means an individual who, outside his or her trade, business or profession, enters into a contract or has other dealings with an entrepreneur;
1.1.8. “Max Daily Drawdown” means the maximum percentage daily loss linked to the funding amount, which may be calculated based on open and closed positions with midnight reset based on the account balance at that time (summer server time: GMT+3, winter server time GMT+2);
1.1.9. “Max Overall Drawdown” means the maximum percentage cumulative loss linked to the funding amount, which may be calculated based on both open and closed positions, including any associated trading fees;
1.1.10. “Trailing Drawdown” means a maximum loss limit that dynamically adjusts upward based on the account’s highest achieved balance, where applicable;
1.1.11. “Profit Target” means the minimum percentage profit threshold which the Client must reach, calculated based on closed positions only;
1.1.12. “Profit Cap” means the maximum amount of profit the Client can generate in a single trading day or overall, where applicable;
1.1.13. “Daily Pause” means a temporary suspension of the trading account triggered by a predefined threshold such as intraday drawdown or profit cap being hit;
1.1.14. “Minimum Profitable Days” means the minimum number of trading days on which the Client's end-of-day balance is at least 0.5% higher than the previous day;
1.1.15. “Consistency Rule” means a rule designed to ensure steady performance and prevent disproportionate gains from single trades or trading days;
1.1.16. “Order Form” means the section of the Website through which the Client may enter into the contract with the Platform;
1.1.17. “Prohibited Jurisdictions” means Pakistan, Iran, Syria, Myanmar, Bangladesh, Vietnam, North Korea, the Russian Federation, the Republic of Belarus, Cuba, Lebanon, Libya, Sudan, Crimea, Donetsk and Luhansk regions of Ukraine, United Arab Emirates;
1.1.18. “Prohibited Trading Practices” means trading practices strictly prohibited while using the Services (described in more detail in clause 10.1);
1.1.19. “Trading Platform” means an electronic interface provided by a third party in which the Client performs demo trading or trades in relation to the Services.
The personal data of the Client is processed in accordance with the Privacy Policy.
The Services provided to the Client by the Platform may not be considered investment services in accordance with applicable laws. The Platform does not give or provide to the Client any guidance, instructions, or information about how or in which manner should the transactions be performed when using the Services or otherwise, or any other similar information about the investment tools traded, nor does the Platform accept any such guidance, instructions, or information from the Client.
The Client acknowledges that none of the Services constitute investment advice or recommendations.
The Client acknowledges that any trading performed through the Services is not real and that the funds provided to the Client for demo trading are fictitious.
Developments in financial markets are subject to frequent and abrupt changes. Trading on financial markets may not be profitable and may lead to significant financial losses. Any previous performances and profits of the Client’s demo trading are not a guarantee or indication of any further performance.
The Client acknowledges that the Services and other Content are provided “as is” with all their errors, defects and shortcomings, and that their use is at the sole responsibility and risk of the Client.
To the extent permitted by the mandatory provisions of the applicable laws, the Platform disclaims any statutory, contractual, express, and implied warranties of any kind, including any warranty of quality, merchantability, fitness for a particular purpose, or non-infringement of any rights.
To the extent permitted by the mandatory provisions of the applicable laws, the Platform is not responsible for any harm, including any indirect, incidental, special, punitive or consequential damages, including lost profit, loss of data, personal or other non-monetary harm or property damage caused as a result of use of the Services or reliance on any tool, functionality, information or any other Content available in connection with the use of the Services or elsewhere on the Website.
The Platform is not responsible for any products, services, applications or other third-party content that the Client uses in connection with the Services. In case the Platform’s liability is inferred in connection with the provision of the Services by a court of justice or any other competent authority, this liability shall be limited to the amount corresponding to the eventual fee paid by the Client for the Services in connection with which the Client has incurred the loss.
The Platform is not responsible for its failure to provide the purchased Services if that failure occurs due to serious technical or operational reasons beyond the Platform’s control, in the case of any crisis or imminent crisis, natural disaster, war, insurrection, pandemic, a threat to a large number of people or other force majeure events, and/or if the Platform is prevented from providing the Services as a result of any obligations imposed by law or a decision of a public authority.
The Client also acknowledges that the availability and behavior of the Services may vary depending on the selected trading platform, account type, and associated asset class, such as forex, futures, or cryptocurrencies, and that the Platform is not liable for any limitations or performance differences across such environments.
The provisions of this clause are not intended to deprive the Client of the eventual Client’s Consumer right or other rights that cannot be excluded by law.
3.1. The Services are only intended for persons over the age of 18 residing in the country for which the Services are available.
3.2. By registering on the Website, the Client confirms being over 18 years of age. Should the Client be under 18 years of age, the Services may not be used.
3.3. The Client undertakes to access the Services solely from one of the countries for which the Services are available and are not prohibited by law.
3.4. The Services are not available to individuals residing in any of the Prohibited Jurisdictions. By accepting these T&C, the Client declares not being of nationality, located or residing in any of the Prohibited Jurisdictions, not being established or incorporated, or having a registered office in any of the Prohibited Jurisdictions, not being subject to the relevant international sanctions and not having a criminal record related to financial crime or terrorism.
3.5. In the event of the Client being of nationality, located or residing in any of the Prohibited Jurisdictions, being established or incorporated, or having a registered office in any of the Prohibited Jurisdictions, the Client will be prohibited from accessing or using the Services, and any attempt to do so will be deemed as a violation of these T&C.
3.6. The Platform reserves the right to update the list of Prohibited Jurisdictions in clause 1.1.17 at any time in accordance with clause 16.
3.7. The Client acknowledges and agrees that the availability of trading instruments and platform functionality may vary based on the specific Service or Challenge selected. It is the Client’s sole responsibility to ensure that the selected Service or Challenge corresponds to the intended asset class or trading environment (e.g., forex, cryptocurrencies, futures). If the Client selects a Service that is limited to a particular asset class, the Client will not be able to trade instruments outside that class.
4.1. The Services may be ordered through the Website by completing the Order Form. Any data entered in the Order Form may be checked, corrected, and amended until the binding order of the Services. The Platform will confirm the receipt of order of the Client to the email address of the Client, whereby the contract between the Client and the Platform is executed, the subject of which is the provision of the Services. If the Platform does not confirm the receipt of order to the email address of the Client in accordance with the previous sentence of this clause, the order shall cease to be valid, and the contract shall not be concluded.
4.2. In case of the paid Services, the order is completed upon the completion of the Order Form and the payment of the fee for the selected Service (more on this in clauses 5.1 and 5.2), whereby the contract between the Client and the Platform is executed, the subject of which is the provision of the Services.
4.2.a. The Client acknowledges that each Service or Challenge may be tied to a specific trading environment or asset class (e.g., forex, futures, cryptocurrencies), and that the selection made during the Order Form determines which instruments are available for trading. If the Client selects a Service that is limited to a particular asset class, the Client will not be able to trade instruments outside of that scope. It is the Client’s responsibility to ensure that the selected Challenge or Service matches the intended trading preference. No refunds or modifications will be provided for incorrect selections.
4.3. The Services contract is concluded in English, whereas the receipt of the order to the email address of the Client serves as a confirmation about conclusion of the Services contract. The T&C form an integral part of such a contract and by executing the contract with the Platform, the Client expresses agreement to the T&C.
4.4. After registration, the Platform will email to the Client the login details for the Client Section and/or the Trading Platform for the purposes of the access.
4.5. All data provided by the Client to the Platform must be complete, true, and up to date and in case of a change must be immediately updated in the Client Section. The Client acknowledges being responsible for all the provided data being accurate and up to date. The Platform is not obligated to verify the data.
4.6. The Client acknowledges that if the Client provides an identification number, tax registration number or other similar information to the Platform, or if the Client declares being a legal entity, the Client will be considered as an entrepreneur for the purposes of these T&C and when using the Services, and the provisions of these T&C or the applicable law that grant rights to Consumers will not apply to the Client.
4.7. The Client acknowledges that the operators of the Trading Platform are persons or entities different from the Platform and that their own terms and conditions and privacy policies will apply when using their services and products. Before sending the Order Form, the Client is obligated to read those terms and conditions and privacy policies.
4.8. Should the Client place an unusually large number of orders for the Services within an unreasonably short period of time, the Platform may notify the Client through the Client Section as a protective precaution to mitigate potentially harmful behavior of the Client. If such unreasonable behavior continues after such notice, the Platform reserves the right to suspend any further orders of the Services by the Client. If the Platform identifies that the unusual behavior as per this clause relates to the Client’s involvement in Prohibited Trading Practices, the Platform may take respective actions as perceived in clause 10. The Platform reserves the right to determine, at its own discretion, the nature of the behavior described above and reasonable boundaries for such determination.
5.1. The information on individual parameters and fees for the Services is provided to the Client via the Order Form.
5.2. The For Traders Challenges vary according to the option of the For Traders Challenge selected and depend on the Profit Targets, Max Daily Drawdowns, Max Overall Drawdowns, Max Withdrawal Limits, and other evaluation parameters that must be fulfilled so that the conditions of the For Traders Challenge are met, as described in the Order Form. The final fee for the Services will be determined based on the option the Client selects when completing the Order Form.
5.2.A. The Client acknowledges that the specific parameters and rules of each Service or Challenge (including, but not limited to, the number of evaluation steps and the applicable attributes) are presented prior to the completion of the Order Form and are confirmed after purchase via email and/or in the Client Section. The Platform may offer different Services (e.g., various Challenge types or the Instant Master Account), each of which may have distinct conditions and attributes. It is the Client’s responsibility to carefully review the selected option before completing the order.
5.3. The Platform reserves the right to also provide the Services under individually agreed conditions. All individually agreed conditions shall be determined by the Platform at its own discretion. Individual discounts and other benefits may not be combined, unless expressly stipulated otherwise by the Platform.
5.4. The fee is paid for allowing the Client to access the Services. The Client is not entitled to a refund of the fee, for example, if the Client cancels the Client Section or requests the cancellation by email, if the Client terminates the use of the Services prematurely, fails to meet the conditions of the For Traders Challenge, or violates these T&C.
5.5. The amounts of fees for the Services are in US dollars. The fee can also be paid in other currencies that are listed on the Website. If the Client selects any other currency than the US dollar, the amount of the fee for the Service shall be converted by the rates of the Platform and shall automatically display the payment total in the chosen currency, so that the Client knows how much the Client is paying before the order confirmation. The Client acknowledges that if the payment is made in a currency other than the one the Client has chosen on the Website, the amount will be converted according to the current exchange rates valid at the time of payment.
5.6. Service fees are inclusive of all taxes. If the Client is an entrepreneur, the Client is obliged to fulfil all tax obligations in connection with the use of the Services in accordance with applicable law, and in the event of an obligation, the Client is obliged to pay tax or other fees properly.
5.7. The Client may pay the fee for the Services by a payment card, via a bank transfer, via crypto payment, or using other means of payment that are listed on the Website.
5.8. In the event of payment by a payment card, via a crypto payment or via any other express payment method, the payment shall be made immediately. If the Client selects a bank transfer for payment, the Client will be subsequently sent a proforma invoice in electronic form with the amount of the fee for the Services. The Client undertakes to pay the amount within the period specified in the proforma invoice. The fee is considered paid when its full amount is credited to the Platform’s account. If the Client does not pay the amount on time, the Platform is entitled to cancel the order. The Client bears all fees charged to the Client by the selected payment service provider (according to the valid pricelist of the payment service provider) in connection with the payment and the Client is obliged to ensure that the respective fee for the Service is paid in full.
6.1. The Client acknowledges that only one Client Section is permitted per one Client.
6.2. The total number of For Traders Challenges per one Client Section is limited by the sum of the max allocation as set out in clause 8.9 and clause 8.14. Unless the Platform grants an exception to the Client, the max allocation may not be transferred between the individual products or mutually combined. The Client may also not transfer or combine the performance, Services parameters, data, or any other information of the Client between the products.
6.3. Access to the Client Section and Trading Platform is protected by login data, which the Client may not make available or share with any third party. If the Client is registered as a legal entity, the Client may allow the use of the Services through the Client’s Client Section to the authorized employees and representatives appointed via the Client Section. The Platform bears no responsibility, and the Client is not entitled to any compensation, for any misuse of the Client Section, the Trading Platform, or any part of the Services, nor is the Platform responsible for any negative consequences thereof for the Client, if such misuse occurs for any reasons on the part of the Client.
6.4. The Client acknowledges that the Services may not be always available, particularly with respect to maintenance, upgrades, or any other reasons. In particular, the Platform bears no responsibility, and the Client is not entitled to any compensation, for the unavailability of the Client Section or the Trading Platform and for damage or loss of any data or other content that the Client uploads, transfers or saves through the Client Section or the Trading Platform.
6.5. The Client acknowledges and agrees that no refunds for the Trading Challenge will be issued under the following circumstances:
6.6. The Client understands that participating in the Trading Challenge involves risks, and the firm's inability to provide Services due to factors beyond its control, including but not limited to technical failures or regulatory changes, does not entitle the Client to any form of compensation or refund.
6.7. This clause shall survive any termination or expiration of this Agreement and shall apply to all participants in the Trading Challenge.
6.8. The Client acknowledges and agrees that the Platform reserves the right to change the Trading Platform provided to the Client at any time, should the current Trading Platform cease to be supported or available through the Platform. This may include situations where the current Trading Platform is discontinued, no longer meets the security or operational standards required by the Platform, or for any other reason that necessitates a change to maintain the quality and continuity of the Services.
6.9. In the event of such a change, the Platform will endeavor to provide the Client with reasonable notice and to transition the Client to a new Trading Platform with comparable features and functionalities, ensuring minimal disruption to the Client's trading activities.
6.10. The Client acknowledges that, while the Platform will make reasonable efforts to ensure a smooth transition, the Client may need to adapt to new interfaces, features, or functionalities associated with the new Trading Platform. The Platform is not liable for any loss or inconvenience incurred by the Client as a result of such changes or the adaptation process.
7.1. The Content is subject to legal protection pursuant to copyright laws and other legal regulations of intellectual property and shall remain the property of the Platform and/or Platform’s licensors.
7.2. The Platform grants to the Client limited, non-exclusive, non-transferable, non-assignable, non-passable and revocable permission to use the Content for the purpose of using the Services and other non-commercial use in accordance with the purpose for which the Services are provided. The Content is not sold or otherwise transferred to the Client and remains the property of the Platform and/or the Platform’s licensors.
7.3. All trademarks, logos, trade names, and other signs and designations are the property of the Platform and/or Platform’s licensors, and the Platform does not grant to the Client any authorization to exploit them.
7.4. When accessing the Services and other Content, the Client shall not:
7.5. The Content is provided “as is” without any warranties or representations as to its suitability and for informational purposes only. The Client agrees that use of the Content is at the sole risk and responsibility of the Client and that the Platform shall have no liability or responsibility for the Client’s use.
7.6. The provisions of clause 7 are not intended to deprive the Client of the eventual Client’s Consumer rights which cannot be excluded by law.
7.7. Except for the rights expressly set out in these T&C, the Platform does not grant to the Client any rights relating to the Services and other Content. The Client may only use the Services and other Content as set out in these T&C.
8.1. The For Traders Challenge is a Service consisting of one or more evaluation steps, which the Client must complete in order to be considered for the For Traders Member Program (also referred to as the Master Account). The structure, number of steps, and the specific trading rules and parameters applicable to each step are determined by the Platform and may vary based on the type of For Traders Challenge selected by the Client in the Order Form.
8.2. Each step of the For Traders Challenge is subject to specific conditions, which may include, but are not limited to, the following attributes: Max Daily Drawdown, Max Overall Drawdown, Trailing Drawdown, Profit Target, Profit Cap, Daily Pause, Minimum Number of Profitable Days, or Consistency Rule. These attributes are not necessarily present in every Challenge and may vary depending on the product selected by the Client.
8.3. The exact structure and applicable attributes of the selected For Traders Challenge will be presented to the Client before purchase in the Order Form and confirmed after purchase via email and in the Client Section. The Client agrees to review and comply with these parameters throughout the duration of the Challenge.
8.4. The Platform reserves the right to modify, suspend, or remove any type of For Traders Challenge at its sole discretion, including changes to the number of steps, trading conditions, and available attributes, without prior notice. Such changes shall not affect the parameters of a Challenge already purchased.
8.5. If the Client meets the conditions of the selected Challenge and has not violated these T&C, particularly the rules of demo trading under clause 9, the Platform will evaluate the Challenge as successful and will recommend the Client as a candidate for the For Traders Member Program. The Client may request an evaluation at any time via email to support@fortraders.com, the Client Section, or via other means listed on the Website. The Platform may decline evaluation if the Client has open demo trades.
8.6. The Platform recommending the Client as a candidate for the For Traders Member Program in no way guarantees the Client’s acceptance into the Program. The Platform is not responsible for the Client being rejected for any or no reason.
8.7. If the Client is accepted into the For Traders Member Program (Master Account), the specific rules and attributes of the Master Account will be determined by the Platform at its discretion, based on the Client’s performance in the Challenge. These rules may differ from those of the Challenge and may include adjustments to leverage, risk per trade, margin requirements, or other trading conditions. Such parameters may be communicated via contract and/or email from the Risk Department. The Platform reserves the right to amend these attributes based on continued review of Client performance.
8.a.1. In addition to the For Traders Challenge, the Platform may offer a separate Service referred to as the Instant Master Account, which allows the Client to directly access the Master Account without completing a Challenge phase.
8.a.2. By purchasing the Instant Master Account, the Client agrees to trade under a set of specific attributes that must be fulfilled in order to qualify for a performance-based reward. These may include, but are not limited to: Profit Target, Max Drawdown, Profit Cap, Daily Pause, or any other trading conditions communicated to the Client prior to purchase and confirmed via email and/or the Client Section.
8.a.3. Upon fulfilling the applicable attributes, the Client must successfully complete a Know Your Customer (KYC) verification. Only after successful KYC verification and approval by the Risk Department will the Client be issued a contract and be eligible for a reward.
8.a.4. The Platform reserves the right to decline the issuance of the contract or payment of any reward if the Client fails to meet the required trading parameters or does not complete the KYC process.
9.1. During demo trading on the Trading Platform, the Client may perform any demo trades, unless these constitute Prohibited Trading Practices within the meaning of clause 10.1. Moreover, the Client agrees to follow good market standard rules and practices for trading on financial markets. Restrictions may also be imposed by the trading conditions of the Trading Platform or the selected Service (Challenge or Instant Master Account).
9.2. The Client acknowledges that the Platform has access to information about the demo trades that the Client performs on the Trading Platform. The Client grants the Platform consent to share such information with persons/entities who are in a group with the Platform or who are otherwise affiliated with the Platform, and the Client grants the Platform and these persons/entities consent and authorization to handle this information at their own discretion. The Client acknowledges that it is possible for the Client to suspend demo trading on the Trading Platform at any time.
9.3. The Platform bears no responsibility for the information displayed on the Trading Platform, nor for any interruption of, or delay or inaccuracy in, the market information displayed through the Client Section.
10.1. During demo trading, the Client shall not:
10.2. The Client agrees that all the For Traders Services, including all types of Challenges and the Instant Master Account, are for the Client’s personal use only, meaning that only the Client may access the Client’s account and perform demo trades. For that reason, the Client agrees not to:
The Client acknowledges that if the Client acts or behaves in contradiction with the above, the Platform will consider such action/behavior as a Prohibited Trading Practice.
10.3. The Client shall not exploit any Service by performing demo trades without applying market-standard risk management rules for trading on financial markets. This includes, among others:
The Platform reserves the right to determine, at its own discretion, whether certain trades, practices, strategies, or situations constitute Prohibited Trading Practices.
10.4. If the Client engages in any of the Prohibited Trading Practices, the Platform may, at its discretion:
10.5. If any of the Prohibited Trading Practices are executed on one or more Client’s accounts, or across accounts of various Clients, or by combining activity in Challenge accounts and Master Accounts (including Instant Master Accounts), the Platform is entitled to cancel all Services and terminate all respective contracts related to any of the involved accounts, and/or apply any of the measures in clause 10.4. The Client acknowledges that the Platform may exercise these actions at its full discretion.
10.6. If any Client’s accounts were used for or involved in Prohibited Trading Practices, this may also constitute a breach of the applicable terms and conditions of a third-party Trading Platform provider and may result in the cancellation of those user accounts and termination of agreements by such third-party provider.
10.7. If the Client engages in any of the practices described in clause 10.1 repeatedly, and the Platform has previously notified the Client thereof, the Platform may permanently restrict the Client from accessing any or all Services, including the Client Section and the Trading Platform, without any compensation. In such a case, the Client is not entitled to a refund of any fees paid.
10.8. The Platform shall not bear any responsibility for trading or other investment activities performed by the Client outside the relationship with the Platform, for example by using data or other information from the Client Section, the Trading Platform, or otherwise related to the For Traders Challenge or Master Account in real trading on financial markets, not even if the Client uses the same Trading Platform.
11.1. If the Client is successful in the For Traders Challenge or fulfills the required conditions of the Instant Master Account, the Client may be offered entry into the For Traders Member Program, also referred to as the Master Account.
11.2. Entry into the Master Account is not guaranteed. The Platform retains full discretion to accept or reject any Client for any or no reason, even if the Client was previously recommended as a candidate.
11.3. If the Client is accepted, the terms, attributes, and trading conditions of the Master Account will be based on the Client’s trading behavior and performance during the Challenge or Instant Master Account. These conditions may differ from those of the evaluation phase and may include adjusted leverage, risk per trade, margin requirements, and other rules.
11.4. The specific rules of the Master Account may be communicated to the Client via a separate agreement and/or email notification from the Platform’s Risk Department. The Client acknowledges and agrees that the Platform reserves the right to modify these rules at its discretion based on continued performance monitoring.
11.5. The relationship between the Client and the Platform in the Master Account phase is governed by a separate agreement, the terms of which shall be binding once mutually accepted.
12.1. After paying the fee for the For Traders Academy (if applicable), or pursuant to the purchase of a For Traders Challenge, the Client will be provided access to the For Traders Academy through the Client Section.
12.2. The For Traders Academy consists of educational features, materials, and tools designed to support the Client’s knowledge and preparation for virtual trading within the For Traders Challenge or other Services.
13.1. The Client acknowledges that all communication from the Platform or its partners in connection with the provision of the Services shall take place through the Client Section, the email address of the Client which the Client registered with the Platform, or via other means listed on the Website. Written electronic communication by email, via the Client Section or via other listed methods is also considered to be written communication.
13.2. The contact email address of the Platform is support@fortraders.com and the contact address is Unit No: 1210, Gold Crest Executive, Plot No: JLT-PH1-C2A, Jumeirah Lakes Towers, Dubai, UAE.
13.3. The Platform shall resolve any complaint of the Client as soon as possible (no later than within 30 calendar days) and will confirm its receipt and settlement to the Client in writing. If the complaint is not settled in time, the Client has the right to withdraw from the contract. A complaint may be filed by sending an email to support@fortraders.com, to the contact address listed above, via the Client Section, or via other means listed on the Website.
13.4. If the Services do not correspond to what was agreed or have not been provided to the Client, the Client’s rights from defective performance may be exercised. The Platform does not provide any guarantee for the quality of the Services. Defects must be notified without undue delay via the Platform’s contact details (support@fortraders.com, postal address, Client Section, or other listed methods). When exercising the rights from defective performance, the Client may request a remedy of the defect or a reasonable discount. If the defect cannot be remedied, the Client may withdraw from the contract or claim a reasonable discount.
This section also serves as the refund policy applicable to Clients who qualify as Consumers under applicable law. It explains the conditions under which the Client may request a refund of the fee paid for the Services, in accordance with statutory rights.
If the Client is a Consumer, the Client acknowledges that, by opening the first demo trade, the Client gives consent to the Platform to commence the Services before the expiry of the 14-day period for withdrawal from the contract. Furthermore, the Client expressly acknowledges that by giving such consent, the Client cannot withdraw from the contract within the 14-day withdrawal period, and the right to withdraw from the contract is thereby extinguished.
If the subject of the contract between the Platform and the Client is not the supply of digital content, and if the Client is a Consumer, the Client has the right to withdraw from the contract without giving a reason within 14 days of its execution. The Client may do so via email to support@fortraders.com, through the Client Section, or by other means listed on the Website. The Platform will confirm the receipt of the withdrawal form to the Client in text form without undue delay.
If the Client withdraws from the contract within the valid period and in a valid manner, the Platform will refund the Client without undue delay, and no later than 14 days after the withdrawal. Refunds will be processed in the same manner in which the payment was made, unless agreed otherwise.
15.1. If the Client has any complaints, disputes, or suggestions, they may be addressed directly with the Platform via the email address support@fortraders.com, via other means listed on the Website, or through the Client Section. The Platform encourages Clients to seek direct resolution before pursuing formal procedures.
15.2. If the Client is a Consumer who is an EU resident, the Client has the right to access out-of-court consumer dispute resolution in their country of residence. The Client may also use the Online Dispute Resolution (ODR) platform available at: https://www.ec.europa.eu/consumers/odr.
For further information regarding Consumer rights, help with dispute resolution, or contact details of national authorities, the Client may visit the European Consumer Centres Network (ECC-Net) at:
https://commission.europa.eu/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_en
16.1. The Platform reserves the right to change these T&C at any time, with immediate effect for new Clients and for newly placed orders of the Services by existing Clients. The updated T&C will be published on the Website.
16.2. The current and valid version of the T&C is always available on the Website. The Platform may, but is not obliged to, notify existing Clients of changes to the T&C via email, through the Client Section, or by other means listed on the Website. Clients are responsible for reviewing the T&C periodically to stay informed of any changes.
16.3. The Services already purchased and activated will continue to be governed throughout their duration by the version of the T&C that was valid and effective at the time the relevant Service was ordered, unless explicitly stated otherwise in the updated T&C.
17.1. Any legal relations established by these T&C or related to them, as well as any related non-contractual legal relations, shall be governed by the laws of the Czech Republic. Any dispute that may arise in connection with these T&C and/or related agreements will fall within the jurisdiction of the competent Czech court having local jurisdiction according to the registered office of the Platform.
17.2. These provisions do not deprive Clients who qualify as Consumers of the protection afforded to them by the mandatory laws of the relevant Member State of the European Union or other applicable jurisdiction, in accordance with international consumer protection rules.
18.1. The Platform is legally obliged to verify the identity of individuals with whom it enters into any contractual relationship or processes any payment. For this reason, the Platform may, in certain cases, require the Client to attend a verification video call. This step ensures the Platform is compliant with applicable laws and that the person accessing the Services is the rightful Client.
18.2. Verification calls are requested only in specific situations determined by the Platform. However, once a verification call is requested, the Client is required to cooperate fully and complete the verification process. The verification call is mandatory in such cases.
18.3. The Client is required to book the verification call within 48 hours of receiving the request from the Platform. The scheduled date of the call may be set later (e.g. a week ahead), but the booking itself must be completed within the 48-hour period. Failure to book the call within this time frame may be treated as non-compliance.
18.4. The Client is allowed to reschedule the verification call one time only. If the Client fails to attend the scheduled call without providing prior notice or fails to complete the call even after one rebooking, the Platform will consider this as a refusal to cooperate.
18.5. In such cases, the Platform will close the verification case due to non-cooperation, and the Client’s access to Services may be revoked. This includes:
18.6. The Platform reserves the right to deny any contractual relationship or payment processing if the Client fails to complete the verification process. In such cases, the Platform shall not be liable for any resulting limitations, losses, or inability to access Services.
19.1. These T&C are written in English, and all communication between the Client and the Platform shall take place in English unless agreed otherwise. The contract between the Client and the Platform is concluded in English.
19.2. These T&C, including all parts thereof, are governed by the laws of the Czech Republic. Any rights and obligations not regulated in these T&C shall be governed by applicable laws.
19.3. All contractual documentation, including these T&C, shall be made available to the Client in a reproducible format. The Platform archives contracts in electronic form and does not allow access to them.
19.4. If any provision of these T&C is or becomes invalid or ineffective, such invalidity or ineffectiveness shall not affect the validity of the remaining provisions. In such a case, the parties shall make every effort to replace the invalid provision with a new valid provision that corresponds to the original intent.
19.5. The Client is not entitled to assign, transfer, or otherwise dispose of the contract or any rights or obligations arising from it without the prior written consent of the Platform. The Platform may assign or transfer its rights and obligations under these T&C to an affiliated entity or a third party without the Client’s consent.
19.6. The processing of personal data is governed by a separate Privacy Policy available on the Website.
19.7. These T&C are valid and effective as of the date of publication on the Website and are available at https://www.fortraders.com.
